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Gozynta Resource Library

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  • Candidate Screening

    Logistics \ People \ Recruiting
    Candidate Screening provides a structured framework for evaluating and communicating with potential...
    Includes:
    LP-230-S
    LP-240-T

  • KPI Teasers

    Results
    These documents provide a high-level preview of key performance indicators and the...
    Includes:
    FRT-002-G:
    FRT-003-G
    FRT-004-G
    FRT-005-G
    FRT-006-G
    FRT-007-G
    FRT-008-G
    FRT-009-G
    FRT-010-G
    FRT-011-G

  • KPI Documents

    Results
    These documents help define and track the key performance indicators that measure...
    Includes:
    FRD-001-G
    FRD-010-G
    FRD-020-G
    FRD-021-G
    FRD-022-G
    FRD-030-G
    FRD-035-G
    FRD-040-G
    FRD-045-G
    FRD-046-S
    FRD-050-G

  • Process

    Tactics \ Sales
    These processes provide proven workflows, templates, and best practices to help standardize...
    Includes:
    TS-105-G

  • Core Offerings

    Tactics
    Core Offerings provides practical frameworks, templates, and best practices to help MSPs...
    Includes:
    T-001-G
    T-001-T

  • Marketing

    Tactics \ PSA \ Halo
    Halo PSA Marketing resources provide guidance, templates, and best practices to help...
    Includes:
    PSAH-520-G
    PSAH-525-T

  • Billing

    Tactics \ PSA \ Halo
    Halo PSA Billing resources provide guidance, templates, and best practices to help...
    Includes:
    PSAH-205-T

  • Service Delivery

    Tactics \ PSA \ Halo
    Halo PSA Service Delivery resources provide guidance, templates, and best practices to...
    Includes:
    PSAH-113-G
    PSAH-135-T

  • Billing

    Tactics \ PSA \ ConnectWise
    ConnectWise PSA Billing resources provide guidance, templates, and best practices to help...
    Includes:
    PSAC-200-G
    PSAC-205-G
    PSAC-210-G
    PSAC-215-G
    PSAC-220-G
    PSAC-230-G
    PSAC-231-G
    PSAC-235-G
    PSAC-240-G
    PSAC-250-G
    PSAC-260-G
    PSAC-270-G
    PSAC-271-G

  • Service Delivery

    Tactics \ PSA \ ConnectWise
    Our Service Delivery resources for ConnectWise PSA provide guidance, templates, and best...
    Includes:
    PSAC-100-G
    PSAC-103-G
    PSAC-105-G
    PSAC-118-G
    PSAC-119-G
    PSAC-120-G
    PSAC-125-T
    PSAC-127-T
    PSAC-143-G
    PSAC-150-G
    PSAC-160-G

  • ConnectWise PSA

    Tactics \ PSA \ ConnectWise
    Our ConnectWise PSA resources provide the guidance, templates, and best practices needed...
    Includes:
    PSAC-001-G
    PSAC-002-G
    PSAC-010-G
    PSAC-020-G
    PSAC-030-G
    PSAC-050-G
    PSAC-065-G
    PSAC-070-G
    PSAC-071-G
    PSAC-075-T
    PSAC-080-G
    PSAC-090-G

  • Marketing

    Tactics
    This segment provides a high-level framework for planning and managing marketing efforts....
    Includes:
    TM-040-G
    TM-045-G